CONCLUSION OF THE CONTRACT
To conclude the purchase contract on the website, it will be necessary to complete the request in electronic format and pass it on to the relevant instructions. It contains the reference to the general conditions of sale, the images of each product and its price (expressed in Euros and including VAT), the payment methods that can be used, the delivery arrangements for the purchased items and the related Shipping costs, a reference to the conditions for the exercise of the right of withdrawal and the way in which the purchased products are returned. Before concluding the contract, it will be requested to confirm that the general conditions of sale have been read, including information on the right of withdrawal and the processing of personal data. The buyer will be obliged to pay the price from the moment the online order forwarding procedure is concluded. In order to ensure maximum understanding, to conclude the purchase contract by e-mail, it will be necessary to complete the request writing by email to email@example.com with the name of the article, color and quantity. At the request of your order, your personal data must be properly provided: name and surname or social name, billing address or registered office, tax code or vat number, telephone number, possible delivery address if it is different from your billing address or the registered office. The Confirmation of the data shall, in any case, exclude the seller from any liability as to the data provided by the buyer who is obliged to inform the seller of any change in his data at any time. If the purchaser discloses non-accurate or incomplete data or even where there is a dispute between the parties concerned about the payments made, the seller shall be entitled not to activate or to suspend the evasion of the order until there has been amnesty.
THE AVAILABILITY OF PRODUCTS
The availability of the products refers to the actual availability at the time the purchaser makes the order. This availability, however, must be considered indicative since being the products available both via e-mail and direct sales on the site, may be sold to other customers before your order confirmation. In addition, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically adjusted with the elimination of the product not available and the buyer will be informed immediately. If the purchaser makes an order of products not available, he may decide to seek annulment of the order, and the seller will refund in full the paid amount.
All sale prices of the products listed on the www.blackfolium.com website are expressed in euros and include VAT. Shipping costs are not included in the price but are calculated and highlighted at the time of the purchase process before the payment. The change in general costs and raw materials could lead to price changes, however the goods will be invoiced on the basis of the prices indicated on the website at the time of the conclusion of the order without any consideration of any changes occurring later or previously.
For orders made on the website, the payment is required to complete the order with the details specified on the website. As soon as the order is confirmed, the amount corresponding to the purchased products will be charged to the customer. For orders made by e-mail, the payment conditions will be displayed at the time of the order and will be agreed.
The delivery of the products shall be carried out throughout Italy and in countries belonging to the European Union, at the address indicated by the purchaser, after payment of the order. As regard to deliveries in countries outside the European Union, any customs import charges will be borne by the recipient. The customer is therefore invited to contact the customs authorities in his country in advance to verify the costs and any import limits. Delivery terms for email orders will be agreed upon at the time of the order. The delivery of products purchased on the website shall take place within a maximum of 30 working days from the date of receipt by the client of the order confirmation sent by BLACKFOLIUM. Deliveries shall, in any case, be carried out in accordance with the chronological order of payment. For each order, BLACKFOLIUM shall invoice the sent goods. The invoice is available and printable, after ordering the order, in the " my orders " section of the " my account " space. For orders made by e-mail, the invoice of the purchased products shall be sent to the customer at the address provided at the time of the order. The invoice will contain the information provided by the customer during the purchase process. After the invoice has been issued, it will not be possible to make any changes to the data indicated in the invoice. The risks related to the products shall be borne by the purchaser from the time of delivery to the carrier responsible for transport. BLACKFOLIUM, therefore, does not assume any responsibility, as established in terms of law, for in due to force majeure or unforeseeable circumstances (possible theft, loss, subtractions, damage, total or partial losses of the transported goods) even if the internet fails to execute the order in the time provided for in the contract. At the time of delivery of the products, the customer is required to check that the number of packages delivered corresponds to the transport document, that the packaging is intact and not damaged. In Case of obvious damage to packaging and / or product, the customer has the possibility to refuse delivery of the products themselves, which will be returned to BLACKFOLIUM without any cost to the customer. Once the delivery document has been signed, the customer will not be able to dispute the external characteristics of the products delivered. Any problems inherent to the physical integrity, correspondence or completeness of the products received must be reported promptly to BLACKFOLIUM for the activation of the guarantee conditions. No liability can be attributed to BLACKFOLIUM in the event of delay in transport. In the case of non-withdrawal of products by the customer, the order will be automatically cancelled and the products returned to BLACKFOLIUM. In this case, transport costs will not be reimbursed to the customer. All products sold by BLACKFOLIUM have legal guarantees and 'guarantee for life on manufacturing defects', which provides for the repair or replacement of the product for structural failure due to the incorrect assembly or packaging of the product. Any modification or intervention on the product performed by the client shall cancel the guarantee. The Guarantee shall be limited to the products sold by BLACKFOLIUM and / or its authorized dealers.
All products sold by BLACKFOLIUM have legal guarantees and "lifetime guarantee" which provides for the repair or replacement of the product for structural failure due to incorrect assembly or manufacturing. In addition, "lifetime guarantee" does not cover damage caused by improper use, negligence, normal wear and tearing or break of materials over time. Here are a few examples in which our "lifetime guarantee" will not answer: Bullet holes; damage from explosion; knife or all kind of cuts; abrasions; flames or heat sources; any other destructive form. Any modification or intervention on the product performed by the client shall cancel the guarantee. The guarantee shall be limited to products sold by BLACKFOLIUM and / or authorized dealers.
RIGHT OF WITHDRAWAL
If the customer is a consumer, he shall be entitled to the rights referred to in article 64 . Therefore he has the right to withdraw from the purchase contract for any reason, without explanation and without any penalty, in the manner set out below. The right of withdrawal shall be exercised by the dispatch within 14 (fourteen) calendar days from the date of receipt of the products of a communication by registered letter a / r in Italian or English to:
BLACKFOLIUM Di Leonardo Andrea
Via Tavolaccio 5
64010-Favale di Civitella del Tronto (TE)
The communication may be anticipated, within the same time-limit, by e-mail (at firstname.lastname@example.org) provided that it is confirmed by registered post a / r within 48 hours. The notice of withdrawal shall specify the determination to withdraw from the purchase and product or products for which the right of withdrawal is to be exercised, together with a copy of the invoice. Where the withdrawal is exercised by means of written communication, the refund of the products shall be made within 14 (fourteen) calendar days from the date of receipt of the goods, by sending the products to the following address:
BLACKFOLIUM Di Leonardo Andrea
Via Tavolaccio 5
64010-Favale di Civitella del Tronto (TE)
The right of withdrawal shall, however, be subject to the following conditions:
- The right shall apply to individual products purchased in their entirety;
- The product purchased must be intact and returned in the original package, complete in all its parts (including packaging and ancillary documentation);
- The shipping costs relating to the refund of the product shall be borne by the customer;
- The shipment is under the full responsibility of the client.
If the right of withdrawal has been correctly exercised, BLACKFOLIUM will refund the entire amount already paid, within 30 (thirty) days after receipt of the notice of withdrawal. The amount reimbursed shall be net of the costs of delivery of the products.
PROCESSING OF PERSONAL DATA
The Customer's data shall be processed by BLACKFOLIUM in accordance with the law on personal data protection, as specified in the information provided in the "privacy" section which forms an integral part of these general sales conditions.
Any request for information may be sent to BLACKFOLIUM, at the addresses indicated above.
For any dispute or dispute, the competent court is the Court of Teramo.